Less paperwork, faster quotes, clean reports - your data stays in-house
ada is the industry-configured AI back office for trades and service businesses. Customer requests become quote drafts, on-site findings become finished service reports, and dispatch gets an intelligent suggestion. ada complements your existing trade software instead of replacing it - EU-hosted, optionally on-premise, with human approval before every step.
Technicians create the job report with materials, photos and the customer's signature right on their phone, even without reception. ada turns it into a clean PDF report, and the signed report becomes an invoice draft at the push of a button.
Incoming customer requests by email or form are understood, matched to the right services and prepared as a quote draft. You review and approve - done.
ada factors in skills, travel time and availability and suggests the right assignment. As an AI add-on to your scheduling board - no rip-and-replace of your systems.
ada does not replace existing systems but exchanges data with them via webhooks, file exports and a master-data interface. Run in the EU or optionally on-premise - your customer and job data stays in-house.
Whether electrical, HVAC, security and systems engineering or plant construction: ada receives the fault report, tags it automatically by asset, urgency and responsibility, and turns the job into an auditable report. Tailored to businesses with typically 10 to 100 field technicians.
Mainly the back office around the job: preparing incoming customer requests into quote drafts, creating service and field reports digitally on the phone with materials, photos and signature, pre-qualifying appointment requests, and supporting dispatch with a suggestion by skill, travel time and availability. Deciding and approving stays with a human.
No. ada is a complement, not a replacement. Your existing trade or field-service software remains the system of record. ada reports events to your systems via signed webhooks or file exports and accepts master data through a secured interface. There are no ready-made connectors for individual trade software products; we set up the wiring, for example via n8n, during onboarding.
Yes. ada runs on an EU stack with EU language models and is operated in the EU, optionally fully on-premise inside your own network. Your customer and job data does not leave the business - GDPR-first and data-sovereign.
The technician records materials, photos and the customer's signature in the technician view on the phone, even without reception; whatever was captured offline is transferred automatically later. ada turns it into a structured PDF report. The signed report becomes an invoice draft at the push of a button, which you review and approve.
Trades is one of several industry configurations of ada, the industry-configured AI back office with an AI inbox and human approval. See the modules, EU stack and other industries at a glance.
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