Automate tenant requests - GDPR-compliant AI for property management
Ada is the AI back office for property management: incoming tenant requests are automatically detected in the inbox, categorised and paired with fitting reply drafts. Approval always stays with your staff. This relieves your team amid the skilled-labour shortage - with EU language models, without US cloud and without third-country data transfer.
Ada detects incoming emails in the inbox and categorises them automatically - damage report, service-charge question, termination, payment arrears and more. Every request arrives pre-sorted at the right place.
Based on your templates and property data, Ada creates fitting reply drafts. Your property managers review, adjust and approve - nothing goes out without human control.
Every request is automatically matched to the right property, unit and tenancy. Context and history are instantly at hand, without tedious searching across multiple systems.
Ada uses European language models (Mistral) with EU hosting and an optional on-premise installation. No third-country transfer; with the on-premise option, tenant data never leaves your own infrastructure. This does not replace a data processing agreement or a DPIA — it makes both considerably easier.
Yes. Ada relies on European language models with EU hosting and an optional on-premise installation. There is no third-country transfer and no US cloud - tenant and property data stay in your infrastructure. Data processing and documentation are handled in a GDPR-compliant way.
No. Ada works as agent assist: the AI handles triage and reply drafts, while approval always stays with a human. Your property managers decide and gain time for the cases that truly need people - especially amid the skilled-labour shortage.
Yes. On request we run Ada fully on-premise or in an EU data centre. Processing happens where you want it - tenant data is not transferred to US providers.
Ada is designed for integration and connects to common property management and ERP systems. In a short preliminary call we clarify your specific system landscape and the right way to connect.
This page shows the industry configuration of Ada for property management. Ada itself is the industry-configurable AI back office with an AI inbox, reply suggestions and human approval - GDPR-first and with EU hosting.
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