Where does my data run?

Ada runs on EU language models (Mistral) and is operated in EU data centres. On request, Ada runs entirely on-premise on your own infrastructure — then no content leaves your building.

Which systems does Ada connect to?

Email (IMAP), DATEV, JTL Wawi, Telegram and the chat on your website. We set up further integrations as part of the configuration.

Does Ada replace employees?

No. Ada takes on drafting and routine work — the decision and the sign-off stay with a human. Your team gains time for what matters instead of being replaced.

What does design partner mean?

As an early customer you help shape Ada: you get preferential terms, a direct line to development and influence on the roadmap. The number of seats is limited.

Does Ada run on-premise?

Yes. In the enterprise variant Ada runs on your own infrastructure — designed for cases involving professional confidentiality (§ 203 German Criminal Code) or particularly sensitive data.

How long does the rollout take?

Typically a few weeks — depending on which systems are connected and how extensive your industry configuration is.

Ist KI in der Hausverwaltung DSGVO-konform?

Ja. ada setzt auf europäische Sprachmodelle mit EU-Hosting und einer optionalen On-Premise-Installation. Es gibt keinen Drittstaatentransfer und keine US-Cloud - Mieter- und Objektdaten bleiben in Ihrer Infrastruktur. Auftragsverarbeitung und Dokumentation werden DSGVO-konform abgebildet.

Ersetzt die KI meine Mitarbeitenden?

Nein. ada arbeitet als Agent-Assist: Die KI übernimmt Triage und Antwortentwürfe, die Freigabe bleibt immer beim Menschen. Ihre Verwalterinnen und Verwalter entscheiden und gewinnen Zeit für die Fälle, die wirklich Menschen brauchen - gerade beim Fachkräftemangel.

Bleiben die Daten in unserer Infrastruktur?

Ja. Auf Wunsch betreiben wir ada vollständig On-Premise oder in einem EU-Rechenzentrum. Die Verarbeitung findet dort statt, wo Sie es möchten - Mieterdaten werden nicht an US-Anbieter übertragen.

Lässt sich ada an unsere bestehende Verwaltungssoftware anbinden?

ada ist auf Integration ausgelegt und lässt sich an gängige Verwaltungs- und ERP-Systeme anbinden. In einem kurzen Vorgespräch klären wir Ihre konkrete Systemlandschaft und den passenden Anbindungsweg.

AI Email Assistant for Property Management

Automate tenant requests - GDPR-compliant AI for property management

ada is the AI back office for property management: incoming tenant requests are automatically detected in the inbox, categorised and paired with fitting reply drafts. Approval always stays with your staff. This relieves your team amid the skilled-labour shortage - with EU language models, without US cloud and without third-country data transfer.

Automatically triage tenant requests

ada detects incoming emails in the inbox and categorises them automatically - damage report, service-charge question, termination, payment arrears and more. Every request arrives pre-sorted at the right place.

Reply drafts with human approval

Based on your templates and property data, ada creates fitting reply drafts. Your property managers review, adjust and approve - nothing goes out without human control.

Linking to property, unit and file

Every request is automatically matched to the right property, unit and tenancy. Context and history are instantly at hand, without tedious searching across multiple systems.

EU language models, no US cloud

ada uses European language models (Mistral) with EU hosting and an optional on-premise installation. No third-country transfer, 100% data sovereignty - tenant data never leaves your infrastructure.

Typical use cases

Detect damage reports and route them to building services
Answer service-charge questions with a standard reply draft
Reliably capture terminations and deadlines
Prepare payment reminders and dunning
Automatically match requests to the right property
Relieve the first level amid the skilled-labour shortage

Frequently asked questions

Is AI in property management GDPR-compliant?

Yes. ada relies on European language models with EU hosting and an optional on-premise installation. There is no third-country transfer and no US cloud - tenant and property data stay in your infrastructure. Data processing and documentation are handled in a GDPR-compliant way.

Will the AI replace my staff?

No. ada works as agent assist: the AI handles triage and reply drafts, while approval always stays with a human. Your property managers decide and gain time for the cases that truly need people - especially amid the skilled-labour shortage.

Does our data stay in our infrastructure?

Yes. On request we run ada fully on-premise or in an EU data centre. Processing happens where you want it - tenant data is not transferred to US providers.

Can ada connect to our existing property management software?

ada is designed for integration and connects to common property management and ERP systems. In a short preliminary call we clarify your specific system landscape and the right way to connect.

What is ada?

This page shows the industry configuration of ada for property management. ada itself is the industry-configurable AI back office with an AI inbox, reply suggestions and human approval - GDPR-first and with EU hosting.

More about ada

Free2 Min

AI Quick Check

Find the right starting point for AI, blockchain, or custom software in under 2 minutes – with a concrete next step and a price indication.

Start AI Quick Check

Request free demo